Data breach settlement: Current and former AT&T customers may be eligible for payouts up to $7,500 following a newly approved $177 million class-action settlement. This settlement addresses two significant data breaches that occurred in 2019 and 2024, compromising sensitive customer information. Multiple media outlets, including ZDNET, Daily Voice Hartford, 92Q, ConsumerAffairs, KIII, CNET, and WCNC, have reported on this developing situation, providing details on eligibility and the claims process.
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Understanding the AT&T Data Breach Settlement
The class-action settlement stems from two separate data breaches that affected AT&T customers. The first breach, occurring in 2019, exposed a wide range of personal data. A subsequent breach in 2024 further compromised customer information, leading to the consolidated settlement agreement. The total settlement amount is $177 million, allocated to compensate affected customers for potential damages and losses incurred due to the breaches.
Details of the Data Breaches
The 2019 data breach, referred to as the AT&T 1 Settlement Class, involved the exposure of sensitive information such as Social Security numbers, call and text records, names, addresses, and dates of birth. According to court documents, this breach potentially impacted a large number of current and former AT&T customers. The 2024 breach, known as the AT&T 2 Settlement Class, involved a similar compromise of personal data, further compounding the risk to affected individuals.
Who is Eligible for a Payout?
Eligibility for a payout depends on whether you were an AT&T customer at the time of either or both data breaches. The settlement is divided into two funds, each corresponding to one of the breaches. To be eligible, you must have been affected by either the 2019 breach (AT&T 1 Settlement Class) or the 2024 breach (AT&T 2 Settlement Class), or both. Notices are being sent to eligible customers via email or physical mail, providing details on how to file a claim.
Potential Payout Amounts
The potential payout amount varies depending on which breach affected you and whether you can demonstrate out-of-pocket damages as a result of the breach. Customers affected by the 2019 breach could receive up to $5,000, while those affected by the 2024 breach could receive up to $2,500. Individuals impacted by both breaches may be eligible for a maximum total of $7,500. It’s important to note that the actual payout amount will depend on the number of valid claims filed and the extent of documented damages. According to the Kroll Settlement Administration, which is managing the settlement, payouts will be adjusted proportionally based on the total number of claimants.
How to File a Claim
The claim process officially opened on August 4, 2025. Eligible customers can file a claim online or by mail. To file a claim, you will need your Class Member ID, which is included in the notice you received, your AT&T account number, or your full name. Additional documentation may be required to support claims for higher payouts, particularly if you are claiming out-of-pocket damages. The official settlement website, TelecomDataSettlement.com, provides detailed instructions and the necessary forms for filing a claim. The deadline to file a claim is November 18, 2025.
Required Information and Documentation
When filing a claim, be prepared to provide the following information: your Class Member ID (if available), your AT&T account number, and your full name. If you are claiming out-of-pocket damages, you will need to provide documentation to support your claim. This documentation may include receipts, bills, or other records that demonstrate financial losses directly related to the data breaches. According to the settlement website, acceptable documentation includes but is not limited to, credit card statements showing fraudulent charges, expenses related to identity theft protection services, and costs associated with repairing credit scores.
Important Considerations Before Filing
Before filing a claim, it’s crucial to understand that by doing so, you are waiving your right to sue AT&T for issues related to these data breaches. This means that you cannot pursue separate legal action against AT&T for damages or losses resulting from the breaches if you participate in the settlement. Carefully consider whether the potential payout is sufficient to compensate you for your losses before deciding to file a claim. It’s also important to understand that payments are not expected to be distributed until at least December 2025, following the final approval hearing.
Data Breach Claims
The AT&T data breach settlement offers a measure of compensation for affected customers. The process requires careful attention to detail and adherence to deadlines. The claim process, as outlined by Kroll Settlement Administration, is designed to be straightforward, but it’s essential to gather all necessary documentation and information before submitting your claim. Keep a copy of all documents you submit for your records.
Conclusion
The AT&T data breach settlement represents an opportunity for affected customers to receive compensation for the exposure of their personal information. By understanding the eligibility requirements, the claims process, and the potential payout amounts, individuals can make informed decisions about participating in the settlement. Remember to file your claim before the November 18, 2025 deadline and retain copies of all submitted documents.
